Rise in noise complaints to council
The Clean Neighbourhoods and Environment Act (Northern Ireland) 2011 gives powers to Council to investigate noise which is giving rise to complaint.
Council will investigate noise complaints which may be emanating from domestic, commercial, entertainment and industrial premises, however, Council does not investigate anonymous complaints.
Mayor of Derry City and Strabane District Council, Brian Tierney, urged everyone to think more about how they can reduce noise pollution.
“Under the current circumstances, people are spending more time at home than ever before, and unfortunately that has led to more noise complaints being received by Council from across our district.
“After receiving information on the worrying rise of this type of noise complaint, I would strongly urge people to think of how their behaviour could be affecting their neighbours and their community.
“Whether it is keeping an eye on your pets, or avoiding playing loud music, we can all take steps in reducing noise pollution – which can take place at any time of the day or night.
“I would also ask people to bear in mind that restrictions still remain in place around social distancing and hosting gatherings in your home.
“This rise in noise complaints is something that we have to tackle head on for the benefit of everyone in our district, so I implore all to please be considerate and follow the extensive advice available.”
To report ongoing noise, you can call 028 71253253 or email health&[email protected].
Alternatively, Council have also recently introduced the Noise App, where people can make a recording of the noise about which they wish to complain and send it to Council.
It can be found by searching for ‘The Noise App’ on Google Play or the Apple App Store.
Additional information on noise nuisance can be found on Council’s website: https://www.derrystrabane.com/Subsites/Health-Community-Wellbeing/Health-Housing-Public-Conveniences/Domestic-Noise.
